March 19, 2020: Global Level 4 Health Advisory – Do Not Travel

The U.S. State Department today, March 19, announced a Level 4 travel advisory applying to all international travel and instructing all Americans abroad to either return to the United States or prepare to “remain abroad for an indefinite period,” given the global threat of the coronavirus outbreak. The Level 4, “Do Not Travel,” is the most severe warning.

Those currently abroad should attempt to depart by commercial means.  Travel advisors should proactively attempt contact with clients to assist them in arranging return travel. Although airlines have cancelled many international flights, options are still available. Several cruise operators have suspended operations or cancelled trips.  If your clients choose to travel internationally, their travel plans may be severely disrupted, and they may be forced to remain outside of the United States for an indefinite timeframe. The State Department says: “U.S. citizens who live abroad should avoid all international travel.”

U.S. citizens who remain abroad should follow the U.S. Centers for Disease Control and Prevention (CDC) and local health authorities’ guidance for prevention, signs and symptoms, and treatment for COVID-19. U.S. citizens remaining abroad should shelter in place as much as possible and limit contact with others, including large gatherings. Consider stocking up on food and other supplies to limit movement outside the home. If the situation deteriorates further, the ability of the U.S. Embassy to provide assistance to U.S. nationals abroad may be limited, depending on country.

Those traveling abroad should register for the Smart Traveler Enrollment Program (STEP). The Smart Traveler Enrollment Program is a free service that allows U.S. citizens traveling or living abroad to receive the latest security updates from the nearest U.S. embassy or consulate.

Benefits of enrolling in STEP:

  • You’ll receive the latest safety and security information for your destination country, so you can make informed decisions about your travel.
  • The information you provide enables the U.S. embassy or consulate to contact you in an emergency.

Travelers should also review and follow the Centers for Disease Control’s guidelines for the prevention of coronavirus.

U.S. Department of State (Travel.State.Gov)

Travelex International is taking a proactive approach to make sure our clients can make the most informed decision about their upcoming travel plans.

Below are some of the important resources we are using
to stay on top of this evolving situation.

Centers for Disease Control (CDC)

COVID-19 Latest Updates

World Health Organization (WHO)

COVID-19 Outbreak Updates

Clarifications on the EU Travel Ban

When does this start?
As of March 13 at 12:00 a.m.

How long will the European ban last?
30 days.

Can U.S. Citizens come home early?
YES, there is a waiver for free changes. This is based on airline availability.

Will travelers be put into quarantine upon arrival/return?
As of the latest news, no. Only if they are returning from Level 3 Territories.

Can travelers still travel to Europe as a U.S. Citizen?
Yes

Can you get a refund on your tickets?
If your originally scheduled flight is canceled, there may be an opportunity to get a full refund. Most airlines are still processing free changes. Non-refundable tickets are still non-refundable.

Travel ban applies to E.U. Citizens, not U.S. Citizens
(WASHINGTON) Today President Donald J. Trump signed a Presidential Proclamation, which suspends the entry of most foreign nationals who have been in certain European countries at any point during the 14 days prior to their scheduled arrival to the United States.

These countries, known as the Schengen Area, include Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, and Switzerland.

This does not apply to legal permanent residents, (generally) immediate family members of U.S. citizens, and other individuals who are identified in the proclamation.

(Department of Homeland Security)

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Free PDF Download

Travelex International’s 5 Quick Tips for DIY Travel and
the Coronavirus, with Travel Planning Worksheet

We are not coronavirus experts, so we cannot advise you on the coronavirus. But what we CAN do is help you understand your trip financial liability and provide you with resources you can use to make the determinations on your travel plans.

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Complimentary 15-Minute Consultations

We are also offering complimentary consultations
for those who have booked travel on their own.

We can assist you with general questions and suggestions regarding your travel and provide you with advice and suggestions on how to best navigate your trip should you choose to travel, or advise you on the best way to proceed, should you choose to change or cancel your trip.

Please contact Lisa Torgerson to schedule a complimentary 15 minute consultation.

Call Lisa Torgerson

(847) 513-4773

Email Lisa Torgerson

lisat@travelexinternational.com

To make the most of your consultation time, please fill out the Travel Planning Worksheet prior to the call.

We recommend that all travelers
purchase a travel protection plan.

Travel protection plans can provide coverage for trip cancellation, trip interruption, emergency medical expenses and emergency evacuation/repatriation, trip delay, baggage delay, and more.

For your convenience, click the button below to find the plan that is right for you, provided by Travelex Insurance Services:

Get A Travel Protection Quote

Contact us to purchase.

If you have questions about coverage, please review the policy or contact Travelex Insurance Services at (888) 574-7026 or email 360group@travelexinsurance.com.

Travelex Insurance Services, Inc. CA Agency License #0D10209.

Travel Insurance is underwritten by Berkshire Hathaway Specialty Insurance Company; NAIC #22276. RWF

IMPORTANT: Travelex International is an independent travel agency and is in no way affiliated with Travelex Insurance Services or Travelex Worldwide Money (Currency Services). Travelex Insurance is one of our preferred travel insurance providers but Travelex International and Travelex Insurance are separate companies.
Our preferred insurance partners are working to provide travelers with peace of mind. Travelex Insurance customers and their traveling companions who contract coronavirus or are physically quarantined while coverage is in effect are eligible for trip cancellation/ trip interruption coverage. The illness must be certified by a physician at the time of cancellation or interruption. Travelex Insurance-insured travelers are eligible for emergency medical/evacuation coverage if they contract coronavirus while traveling. It is important to note that fear of travel, travel advisories and destination being inaccessible due to this illness are not covered risks under the Travelex Insurance plans. However, insureds are still eligible for trip cancellation/interruption coverage in the event they are prevented from taking their trip due to one of the other reasons listed in their Travelex Insurance plan.
Travelex Insurance plans where the cancel-for-any-reason (CFAR) upgrade has been purchased allows the insured to decide for themselves whether to travel or cancel their trip according to the terms of the plan. Cancel-for-any-reason benefits and costs vary by state of residence, but in all cases, the upgrade must have been purchased with the original plan, must be purchased 21 days of initial trip deposit, must cover all nonrefundable expenses and cannot exceed $10,000 per person. Contact your travel advisor for further details if you have questions about your coverage. If you cancel or reschedule a trip and do not need to file a claim, you can shift the coverage already purchased to a new set of dates.
Effective March 18, 2020 the CFAR upgrade offered on Travelex Insurance plans will no longer be available. Plans purchased prior to March 18th where CFAR was selected in accordance with the purchase requirements defined by the policy and with the original base policy will be eligible for CFAR coverage. Contact us at Travelex International for details.
For a temporary period, Allianz Global Assistance is offering refunds for the cost of your travel protection plan to customers who wish to cancel their travel protection plan if the customer’s travel supplier canceled the customer’s trip due to coronavirus, or if the customer’s covered trip included a trip booked to China, so long as no unrelated claim has been filed under the plan (i.e. a claim unrelated to coronavirus, such as for a broken leg). Customers may also change their plan’s effective dates to cover a new or rescheduled trip.
Coverage for emergency medical/dental expenses and emergency medical transportation may be available for a customer who becomes ill while traveling. Customers who are seriously ill or who are denied boarding by their travel supplier due to their serious illness, or have family members, traveling companions or hosts outside the United States who are seriously ill, may be covered if they need to cancel or interrupt their trip. Further, customers who are quarantined or subject to mandatory government-ordered evacuations at their destination may also be covered if they have to cancel or interrupt their trip. Customers cancelling or interrupting their trip for these reasons may be eligible to receive a reimbursement of their lost prepaid, nonrefundable travel deposits and other covered expenses, as specified in their plan. Customers who purchased a cancel anytime product and meet the requirements of coverage for that product may cancel their trip for almost any unforeseen reason and receive reimbursement for a portion of their lost nonrefundable travel deposits. If a customer’s travel is delayed due to quarantine or a travel carrier delay, they may be eligible to be reimbursed for covered expenses incurred as a result of that delay, depending on and as specified in their plan. MedJet services are heavily restricted in China, Hong Kong, Taiwan and Macau. MedJet is assisting members in affected areas on a case-by-case basis under ongoing and evolving quarantines, restrictions and limits.